Refund & Cancellation Policy

1. Subscription Plans

Developers may cancel recurring API subscriptions at any time directly through the Plan & Billing section of the developer dashboard. Once cancelled, your plan will remain active until the end of the current paid billing cycle, and no further recurring charges will be initiated.

2. Wallet Balances & Pre-paid Credit Packs

API credit top-ups and wallet funds are consumed on a per-request basis as calculations are executed.

• Unused wallet balances purchased within the last 7 days may be eligible for a refund upon request, minus payment gateway transaction fees and used credits.
• Fully consumed credit packs or credits utilized in production applications are non-refundable.

3. Service Disruptions & SLA Credits

If our API experiences an unscheduled outage exceeding our 99.99% monthly SLA commitment, affected paid subscribers are eligible for service billing credits proportional to the downtime duration.

4. Requesting a Refund

To request a billing review or refund, please submit a support ticket via the Support Desk or email support@jyotish.today with your Invoice Number, Transaction ID, and registered account email.

Approved refunds are credited back to the original payment source (bank account / UPI / card) within 5–7 business days according to standard banking processing timelines.